Property Management

An investment property is one of the biggest assets a person will own in their life time. At Century 21 The Paramount Group, its not about collecting your rent and taking a percentage for it, there is a whole lot more. That is why our property management team is lead by our very hands on Director and Licensee Domenic.

Domenic, along side a team of highly qualified personal assistants manage our investment portfolio. This means that Domenic is your property manager at all times, and as Director and Licensee providing our landlords and their tenants the highest level of service always is always guaranteed.

No Property Investor wants to lose money and that's where our dedicated team will ensure you maximise your return and minimise your concerns, its all about protecting your asset.

Century 21 The Paramount Group has developed “solid and reliable” property management systems and procedures that ensure effective letting and management to maximise our clients investment returns.

Our fully trained staff use strict criteria to find the best quality tenants, and with our extensive property database and years of experience enables us to ensure we achieve the maximum level of rent return.

Our regular property inspections serve to ensure your investment property is maintained to the highest standard, and we also ensure rental reviews are conducted to meet the current market value of your home.

We have a broad range of marketing streams that will guarantee maximum exposure of your property and we also have an extensive database of qualified and approved tenants at all times.

No owner wants the headaches or problems that can arise if the property is not managed correctly. At Century 21 The Paramount Group, we treat each property like they are our very own and we can assure each landlord that our team are working on their behalf at all times.

The benefits to you......minimum fuss and maximum peace of mind.

Our specialist team which is lead by our very own Director and Licensee Domenic, provides quality, personal service and the highest standard of professional advice to ensure your interests are best protected at all times with minimal fuss to you.

Thinking of renting your property or require property management advice, please contact our team of professionals to discuss how we can tailor our services to your specific needs.

With offices located in Camden, Gregory Hills & Pyrmont NSW we have the Greater Sydney area covered.

Century 21 The Paramount Group' Property Management Division is multi-award winning, and is one of the largest in Greater Sydney.

One of the secrets behind Century 21' continued success is its highly experienced Management team. Domenic Bonfiglio, Director and Licensee oversees the daily operations of the team, and ensures all processes and details are dealt with properly and efficiently.

At Century 21 The Paramount Group, all property management systems are in place and are strictly monitored and adhered to, ensuring the smooth running of clients' investments.

Owning an investment property should be a worthwhile and rewarding experience. The hardest parts of owning an investment property are the necessary processes in finding the right tenant, and its ongoing management.

The success of your investment depends on your real estate agency's professional execution of these 8 stages.

(Please download our 8 Stages to property management document below)

For most people, home is more than just a bed. Home is your "safe and comfortable place" where you can relax in your favourite chair and forget about the day's problems.

When you rent a home in NSW and become a 'renter' or a 'tenant', knowing your rights and responsibilities will help you avoid or resolve differences you may have with your landlord, real estate agent, house-mates or neighbours.

The Office of Fair Trading manages the laws that govern your rights and responsibilities as a renter and can give you information to help you understand what these laws mean for you.

It is illegal in NSW for landlords and real estate agents to discriminate on the basis of race, sex, marital status, disability, age and sexuality. If you think you have been discriminated against when looking to rent a residential property, contact Fair Trading, a Tenants Advice and Advocacy Service or the Anti-Discrimination Board.

In Sydney, NSW the industry average for property management fees is around 5.5% of all rental income.

Some agencies will charge additional costs on top of this for other services, such as re-letting, new lease preparation and monthly administration, so you need to be mindful to read the fine print and do your research.

At the end of the day you need to choose a property manager that offers:
- Value for money
- Peace of mind
- An experienced background at managing properties like yours, and
- Professional and personalised service
A good property manager will ensure you achieve the highest possible rental return with tenants that are screened and checked. They are also the primary point of contact with your tenants, collecting bond and rent payments, managing inspections, dealing with routine maintenance requests and much more!

In Sydney you can expect to encounter management fees that range from as low as 5.5% (a flat rate offered by C21 TPG in most instances) in or near the CBD, all the way up to 12% in suburbia, while the industry average sits at around 7.6%.
Remember that with the typical real estate property management model, lower fees don't always equate to better service, and you can almost always expect to pay more for an inexperienced agent in the long run due to mistakes that could have been avoided by having an experience agent such as C21 TPG.

What does a property manager do and what should you expect?
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A managing agent's responsibilities include:
- Sourcing the right tenants
- Ensuring the tenancy agreement is completed and signed
- Collecting rent and ensuring you receive this
- Lodging the rental bond
- Liaising with tenants and coordinating repairs to the property
- Conducting regular property inspections
- Handling disputes with tenants, including attending court and tribunals
- Paying rates and bills on your behalf
What questions should you ask a prospective property manager?
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- How long have they been a property manager?
- Does your business also handle sales?
- How do you handle requests for repairs from tenants?
- Do you check and monitor repairs to my property?
- How do you find and screen tenants?
- How do you handle a tenant who is late with rent payments?
- What are your fees and how are they structured?
- What is included/excluded in your fees?

Signing a management agency agreement:
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When you agree to use a particular agent you will need to sign a written contract with them to formalise your relationship. This is called a management agency agreement. This sets out the terms of their service and what they are responsible for, as well as your obligations.

Look to include the following in your agreement:
- A detailed breakdown of all the fees and charges that apply
- How often inspections take place
- The procedure for rental repairs and maintenance being undertaken
- The notice period for terminating the agreement, typically 30 to 60 days written notice
- Property managers are also not allowed to change or adjust their fees once you have signed this agreement. Any new charges or fees need to be covered by a new agreement.

Switching to a new property manager:
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You are entitled to switch to another property manager if you feel the current agent is not providing an efficient service or value for money. It is as simple as informing your new company, filling out a transfer management form or emailing them with all your details and they will handle the rest. Transferring from another agent to C21 TPG is easy so call to discuss at any time.